Jennifer Lawinski

When The Carlyle Group decided the time had come to upgrade its Enterprise Resource Planning system, it gave itself one year to deploy a new solution. Previously, the global alternative asset management firm used Microsoft Dynamics SL. But, Carlyle Group CIO David Roth says that after “a very structured analysis” of the available ERP options, […]

When it came to managing the staff at its more than 400 worldwide locations, Hyatt Hotels Corp. was doing a lot the old fashioned way. For example, employees used manual processes to request and accrue time off, with decentralized scheduling done at individual locations. In 2006, the hospitality company began looking for a way to […]

Rentokil Initial, a global enterprise with more than 76,000 employees, was an IT executive’s nightmare. The company had grown organically and through the acquisition of several brands around the globe, but it had never been able to deploy a centralized technology platform. Billion-dollar divisions were operating on homegrown email systems that had no ties to […]

Have you ever had a job candidate provide a detailed listing of how their previous employer made them mad?

How much hot chocolate did the Cincinnati Zoo sell to visitors who came to see its December 2009 light show? Before it decided to implement an integrated point-of-sale system and business analytics software, the Zoo would have had to go through individual receipts and manually count each cup sold. But now, with its new POS […]

Connect with business leaders to make sure security is a part of business and risk management processes. This will keep information secure now and in the future.

Smartlogic, a software and services firm that brings semantic search capabilities to enterprise customers worldwide, had a communications conundrum. With more than 30 project teams scattered around the globe at as many as seven different locations at a time, Smartlogic needed a way to bring workers together for daily updates. The company’s “scrum” method, with […]