Samuel Greengard

By Samuel Greengard Over the last decade, every aspect of business and IT has become more demanding. Here are seven of the most common ways CIOs fall short in handling career development for managers and others: Overwork everyone. Today’s always-on 24x7x365 workplace heaps enormous demands on IT departments. In addition, keeping up with a blitz of projects and […]

By Samuel Greengard You might think that Apple’s recent announcement to radically overhaul iOS has little to do with enterprise computing—other than the fact that a heck of a lot of people use iPhones and iPads in the workplace. In reality, the news that emanated from the WWDC conference has everything to do with enterprise computing. Today’s topic is, yes, user […]

By Samuel Greengard The complexity of today’s business environment is nothing short of remarkable. Global workforces, deeply intertwined supply chains, e-commerce, pervasive mobility and social media have radically transformed the workplace and served up enormous and growing communication challenges. Today, many organizations—and their CIOs—are struggling to enable comprehensive and seamless collaboration across platforms, systems and […]

By Samuel Greengard Only a few years ago, overseeing a workforce armed with mobile technology was a fairly straightforward proposition. The enterprise purchased a separate phone for business use, it controlled what applications and content went on the phone, and decided when the employee would upgrade to a new device. The biggest question on the […]

By Samuel Greengard Getting closer to your customer is the mantra of every retailer. But when Gary King, CIO of Chico’s, addresses the concept, he takes a highly unstructured view. Although the clothing chain diligently stores records of customer transactions in a conventional database and maintains profiles of customer preferences, it also taps into a […]

By Samuel Greengard The history of IT is littered with innovative and disruptive technologies. In the 1960s, mainframe computers revolutionized the way businesses managed information. By the 1980s, word processors and PCs automated office tasks, and spreadsheets yielded new insights into better business practices. Starting in the 1990s, the Internet and mobility unleashed a torrent […]

Building a robust IT infrastructure is a daunting proposition for any multinational company. But for global management and information technology consulting firm Accenture, which serves clients in 120 countries and has approximately 236,000 people scattered across the globe, it’s the foundation for success. Although Accenture’s business focuses on helping other organizations build and manage complex […]

No field has endured the hot breath of technological change more than health care. At Ottawa Hospital in Ontario, Canada, CIO Dale Potter has made it a point to transform a risk into an opportunity. The teaching facility, with approximately 12,000 employees, 1,270 attending physicians and 3,600 residents, handles more than 150,000 patient visits a […]

IN SUMMARY: Who: IT infrastructure experts from Accenture, Capgemini, Ernst & Young and others. What: Discussing the IT infrastructure of the future. Why: To give CIOs a glimpse of what the future holds as cloud computing, mobility and social media rewrite the rules of IT infrastructure. It’s not exactly a news bulletin that information technology […]

As our feature article "The Future of IT Infrastructure" notes, for CIOs, it’s the best of times and the worst of times. On one hand, the opportunity to tap into technology and use it to achieve a competitive advantage has never been greater. (Witness the experiences of CIO Dale Potter at Ottawa Hospital and Wells […]

Construction companies by nature employ a diverse age range of workers. At Graham Group Ltd., a Canadian construction firm that earns $2 billion in annual revenue, the focus is squarely on connecting employees in a more efficient manner. (For more on this topic, read CIO Insight‘s full report, "Managing a Multigenerational Workforce.") It’s no small […]

The first step toward bridging the technology generation gap is recognizing that a potential problem exists. Patricia Titus, vice president and chief information security officer at Unisys, says that the company is attempting to swim with the current rather than fight it. “We felt that it was necessary to adopt a consumer IT framework that […]