Stan Gibson

DALLAS—Web services have come out of nowhere to emerge as the top technology for 2006, according to a survey of senior IT execs. In a poll of 139

DALLAS—Education is our most important weapon in fending off the challenge of the global economy, according to former U.S. Secretary of Labor Robert

The IT manager isn't going extinct. Despite boom and bust cycles and ever-susceptibility to being a corporate whipping boy, technology remains essential

General Motors has written the book on acquiring IT goods and services—literally. When he embarked three years ago on his landmark outsourcing

For Indian outsourcers it's the problem that just won't go away: wage inflation. Widely acknowledged by the outsourcers themselves and until now kept at

The big fear of offshore outsourcing customers has become a reality: a major bombing attack in an outsourcing hub. On July 11, at least 200 commuters were

The outsourcing boom has passed and maturity is setting in, according to a new study from consulting firm DiamondCluster International in Chicago. The

Dutch financial institution ING and a group of outsourcing providers have agreed to a $1 billion, five-year deal covering workplace services for ING's

Research and development, once cherished as the crown jewels of competitive advantage at most companies, is increasingly becoming a global commodity. The

MOSCOW—The rapidly developing Russian economy presents the Moscow office of IBM Global Services with plenty of challenges as executives there seek

When Daniel Marovitz sought an offshore partner, he scanned the globe. "We talked about Canada, Ireland and low-cost locations in the United Kingdom. But

Tom Miller is a wanted man. He's wanted by Microsoft and a handful of other top technology vendors willing to go to unusual lengths to get his business,