Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce
How business process velocity has increased, on average, across industries due to information technology during the past three to four years.
Trading analytics: from 30 minutes to 5 seconds
Airline operations: from 20 minutes to 30 seconds
Call center inquires: from 8 hours to 10 seconds
Tracking finances: from 1 day to 5 minutes
Supply chain updates: from 1 day to 15 minutes
Phone activation: from 3 days to 1 hour
Document transfer: from 3 days to 45 seconds
Trade settlement: from 5 days to 1 day
Build-to-order PCs: from 6 weeks to 1 day
Source: Gartner research
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