Time Out

By CIOinsight  |  Posted 11-02-2002 Print Email


Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce

Time Out

How business process velocity has increased, on average, across industries due to information technology during the past three to four years.

Trading analytics: from 30 minutes to 5 seconds

Airline operations: from 20 minutes to 30 seconds

Call center inquires: from 8 hours to 10 seconds

Tracking finances: from 1 day to 5 minutes

Supply chain updates: from 1 day to 15 minutes

Phone activation: from 3 days to 1 hour

Document transfer: from 3 days to 45 seconds

Trade settlement: from 5 days to 1 day

Build-to-order PCs: from 6 weeks to 1 day

Source: Gartner research


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