Future of IT: Management
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
No Downturn for CIO Role, Central IT
The strategic CIO/central IT organization model for IT management will continue to dominate. Some question whether CIOs are strategic or will remain important as other executives grow more knowledgeable about IT. Others doubt that a strong, central corporate IT function will remain necessary as software services gain ground, and a generation raised on computers enters the workforce. But IT executives will have none of that. They strongly believe that the CIO role will grow more important, not less, even if more CIOs report to CFOs, and that the IT function will grow more centralized. Companies will need CIOs and IT organizations that can oversee one of the most complex functions in business.
Next page: CIO Role Becomes More Demanding
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