The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
The CERT Guide to System and Network Security Practices
by Julia H. Allen Addison-Wesley, 2001
Secrets and Lies: Digital Security in a Networked World
by Bruce Schneier
John Wiley & Sons, Inc. 2000
The Mythical Man-Month: Essays on Software Engineering
by Frederick P. Brooks Addison-Wesley, 1995
Computer Related Risks
by Peter G. Neumann Addison-Wesley, 1995
Online compendium of computer-technology mishaps and disasters
Carnegie-Mellon University's national Computer Emergency Response Team
The National Infrastructure Protection Center
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