The New Reality for Customer Engagement
Internet Digital Rights Management, an independent research group formed to track issues and technologies being developed to control content distribution over the Internet
"Make New Code Not War," by Lawrence Lessig, June 2002, CIO Insight
"Trends in Proprietary Information Loss" Survey Report, Sept. 2002, PricewaterhouseCoopers, U.S. Chamber of Commerce and ASIS Foundation
Digital Rights Management: Business and Technology
By Bill Rosenbatt, Bill Trippe and Stephen Mooney
John Wiley & Sons, 2001
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