dcsimg
 

Resources

By Howard Baldwin  |  Posted 08-01-2001 Print Email

WEBINAR:
Live

The New Reality for Customer Engagement


Resources

BOOKS

Leading Change
by John P. Kotter. Harvard Business School Press, 1996.

Leading at the Edge of Chaos: How to Create the Nimble Organization
by Daryl R. Conner. John Wiley & Sons Inc., 1998.

ARTICLES

Building Change-Readiness Capabilities in the IS Organization: Insights from the Bell Atlantic Experience
by Charles E. Clark, Nancy C. Cavanaugh, Carol V. Brown and V. Sambamurthy. MIS Quarterly, 21:4, Dec. 1997

TOOLS

www.sei.cmu.edu/asta/tt.change.html
An 10-question change-readiness assessment tool from The Software Engineering Institute at Carnegie Mellon University.

www.refresher.com/!readiness
The CEO Refresher Web site offers a 9-question assessment tool.



 

Submit a Comment

Loading Comments...
eWeek eWeek

Have the latest technology news and resources emailed to you everyday.

By submitting your information, you agree that cioinsight.com may send you cioinsight offers via email, phone and text message, as well as email offers about other products and services that cioinsight believes may be of interest to you. cioinsight will process your information in accordance with the Quinstreet Privacy Policy.

Click for a full list of Newsletterssubmit