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The Culture Gap

By Howard Baldwin  |  Posted 08-01-2001 Print Email

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The Culture Gap

Human Synergistics Inc. has developed a tool that Cap Gemini Ernst & Young uses to predict how a workforce will respond to a change initiative. By comparing an organization's self-assessment of its culture [chart 1] with the behavior needed to reach its objectives [chart 2], CIOs can learn which "constructive" behavior styles need encouraging and which status quo-defending "aggressive" and "passive" traits need quelling [chart 3]. The charts show a benchmark of an actual company; the rings represent increasing percentiles—the dark circle is the 50th percentile— and show how the company compares to others. The Culture Gap Click to Enlarge

COPYRIGHT 1989 BY HUMAN SYNERGISTICS, INC.
REPRODUCED BY PERMISSION.



 

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