The New Reality for Customer Engagement
Makes fast decisions and handles crises well
Accepts stress and tough workloads
Solves problems in innovative ways
Deals well with uncertainty
Picks up new tasks and processes
Adjusts to other work styles easily
Works well with people from different cultures
Endures grueling tasks
SOURCE: SUSAN GEBELEIN, EXECUTIVE VICE PRESIDENT, PERSONNEL DECISIONS INTERNATIONAL CORP., MINNEAPOLIS
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