Why Should CIOs Lead Organizational Change?

Through virtual advisors, intelligent agents, and other tech advancements, the digital workplace has arrived. Find out how this is driving organizational change according to a CIO Insight survey.

Read more: Best Change Management Tools for 2021

Work Style Drives Organizational Change

Ninety-six percent of the IT and business leaders surveyed said their organization has at least some elements of a digital workplace strategy in place — or plans to have a strategy in place within two years.

Twenty-seven percent said that most or all of their employees work “nomadically,” moving around the office environment during the work day. A further 28% said most or all of their employees work in a non-office environment.

What Is Driving Work Style Changes?

Reason for Change
Productivity gains
Employee demand for greater flexibility
Availability of new tech and tools
Need to recruit and retain talent

Wanted: Virtual Advisors

Sixty-two percent of the IT and business leaders surveyed expect that virtual advisors will have a place in their organization within the next two years. Also, 54% expect that they will have a practical use for intelligent agents within the next two years.

What are the Biggest Barriers to Organizational Change?

IT issues
Organizational issues
Compliance requirements
Staff resistance to change

Forty-eight percent said that the CIO, CTO, or IT director has emerged as their company’s “champion of change” for driving work style changes.

What’s more, 53% of the IT and business leaders surveyed said smart meeting rooms that provide workers with “intuitive” access to various types of conferencing tech significantly improve business processes.

Finally, 49% of the IT and business leaders surveyed said their company manages its own productivity software on-premises, and 43% said the same about business apps.

Read next: Meeting Tech Talent Where They Are: An Interview with Clay Kellogg at Terminal


Dennis McCafferty
Dennis McCafferty
Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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