Why Should CIOs Lead Organizational Change?

Through virtual advisors, intelligent agents, and other tech advancements, the digital workplace has arrived. Find out how this is driving organizational change according to a CIO Insight survey.

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Work Style Drives Organizational Change

Ninety-six percent of the IT and business leaders surveyed said their organization has at least some elements of a digital workplace strategy in place — or plans to have a strategy in place within two years.

Twenty-seven percent said that most or all of their employees work “nomadically,” moving around the office environment during the work day. A further 28% said most or all of their employees work in a non-office environment.

What Is Driving Work Style Changes?

Reason for Change
Respondents
Productivity gains
36%
Employee demand for greater flexibility
33%
Availability of new tech and tools
28%
Need to recruit and retain talent
27%

Wanted: Virtual Advisors

Sixty-two percent of the IT and business leaders surveyed expect that virtual advisors will have a place in their organization within the next two years. Also, 54% expect that they will have a practical use for intelligent agents within the next two years.

What are the Biggest Barriers to Organizational Change?

Barrier
Respondents
IT issues
62%
Organizational issues
60%
Compliance requirements
56%
Staff resistance to change
54%

Forty-eight percent said that the CIO, CTO, or IT director has emerged as their company’s “champion of change” for driving work style changes.

What’s more, 53% of the IT and business leaders surveyed said smart meeting rooms that provide workers with “intuitive” access to various types of conferencing tech significantly improve business processes.

Finally, 49% of the IT and business leaders surveyed said their company manages its own productivity software on-premises, and 43% said the same about business apps.

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Dennis McCafferty
Dennis McCafferty
Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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