How SaaS Pacesetters Are Gaining an Advantage
Bond Building
70% of IT and business decision-makers at “pacesetter” organizations say SaaS is strengthening the IT and business relationship, compared to just 39% of those at “chasers.”
Robust Collaboration
71% of those working for pacesetters say there’s strong collaboration between IT and business for SaaS selection and deployment, as opposed to only 36% of those who work for chasers.
A Protective Posture
35% of those with pacesetters say IT and business collaborates strongly on SaaS security issues, while 24% of those with chasers say the same.
Better Self-Service
Three-quarters of those with pacesetters say they’ve significantly improved self-service capabilities through SaaS, compared to just 26% of those with chasers.
Productivity Increases
70% of those with pacesetters say they’re optimizing business processes and workflows through SaaS, as opposed to 31% of chasers.
Big Data Analytics
Nearly three-quarters of those with pacesetters use SaaS to leverage analytics and gain insight from large masses of data, while barely one-third of those with chasers claim the same.
Game Changer
71% of those with pacesetters say SaaS has changed their organization’s business model, as opposed to 30% of those with chasers.
Top Customer-Facing Benefits of SaaS Among Pacesetters
Shortened time to market for products and services: 71%, Improved customer experience: 68%, Increased innovation and new and improved products: 66%