BYOD Challenges IT Support, Network Capabilities

By Don Reisinger  |  Posted 10-10-2013 Email

There's no stopping the bring your own device (BYOD) trend from winning over the enterprise. Although device costs should decline for IT because of the increased usage of personal devices in the workplace, it appears that managing all of those new devices will present a host of network challenges, according to a new study of 1,200 workers from CDW. "The network impacts confirm that IT needs a systems strategy to accommodate mobility," says CDW senior director and general manager Andrea Bradshaw. "Our research also shows that users and IT alike see room for improvement in the level and quality of support that IT provides for mobility today." In other words, new challenges will present themselves as the onslaught of mobile devices into the workplace continues. The IT side will need to improve its support while addressing infrastructure problems, and the business side will have higher expectations about its ability to complete tasks, either on-site or off. Simply put, IT needs to fully anticipate the needs of BYOD users—and act quickly.

Don Reisinger is a freelance technology columnist. He started writing about technology for Ziff-Davis' Since then, he has written extremely popular columns for, Computerworld, InformationWeek, and others. He has appeared numerous times on national television to share his expertise with viewers. You can follow his every move at


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