Leadership
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Negotiation’s Not an Art, It’s a Skill You Can Hone
Every manager’s tool box contains a jumble of tools he or she uses every day, some jetsam that never quite…
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Tapscott: Success Will Come From Trust, Shared Information
For years now, ever since he wrote the bestselling The Naked Corporation: How the Age of Transparency Will Revolutionize Business…
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Is Business Process Outsourcing Killing Itself?
Ever since the process reengineering wave of the 1990s, businesses have been looking at their core operations with an eye…
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China Aims to Outpace India in IT Outsourcing
Last year, F. Warren McFarlan completed a five-year stint in China as the senior associate dean and director of Harvard…
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Patent (Reform) Pending
“Everybody talks about the weather,” Mark Twain said, “but nobody does anything about it.” Judging from recent headlines, blogs and…
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Process, Not Product
The business automation revolution marches on—and after a bit of a lull brought on by the bursting of the dot-com…
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Interview: IBM’s Perna Predicts Changes in What “Data” Means
Habitat for Humanity has a list of skills for potential volunteers to check off: plumbing, electrical wiring, Sheetrocking, roofing, skilled…
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Does it Take a Psychopath to Make a Good CIO?
Any CIO needs a certain number of job characteristics to survive; intelligence, experience and business savvy, for example. But thanks…