Microsoft Looking Into Reports of Windows Phone 7 Update Stalls

Microsoft is

investigating reports that the latest Windows Phone 7 update is causing

problems for an unknown subset of users.


first made the update available Feb. 21, describing it to media as a “smaller

infrastructure update that will help future updates.” The company’s roadmap

suggests a much-anticipated update, introducing cut-and-paste and faster

mobile-application loading, will appear in the first two weeks of March.

“While it may

not sound exciting, it’s still important because it’s paving the way for all

future goodie-filled updates to your phone, such as copy and paste or improved

Marketplace search,” Michael Stroh, a writer for Microsoft’s Windows team, posted

Feb. 21 on the Windows Phone Blog. “You’l need to connect your phone to

your computer and update it using either the Zune software for your PC or the

Windows Phone 7 Connector for Mac.”

Within a day,

though, some users reported their Windows Phone 7 devices stalling in

mid-update. On the company’s Windows

Phone 7 help forum, commenter threads sprouted with titles like, “WP7 Stuck

on Step 7 of 10, How long should this update take?” and “Update error with

Optimus 7.” Many affected users seemed to be reporting stalls when the update

reached either Step 6 or 7 of 10.

For more, read the eWeek article: Microsoft Investigating Windows Phone 7 Update Stalls.

CIO Insight Staff
CIO Insight Staff
CIO Insight offers thought leadership and best practices in the IT security and management industry while providing expert recommendations on software solutions for IT leaders. It is the trusted resource for security professionals who need network monitoring technology and solutions to maintain regulatory compliance for their teams and organizations.

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