IT Emerges as Key Business Player
Vital Players
93% of CEOs and business owners believe their company’s IT department will play a critical role in their business in 2015.
Happy Returns
51% say IT is delivering “on par” with expectations on ROI, and 36% say the tech department is exceeding them.
Low Bar
Only 5% feel that IT is not responsible for delivering on ROI.
Increased Investments
48% plan to increase their IT budget in 2015. Only 5% say their IT budget will decrease.
On Target With Personnel
80% say their CIOs and directors of IT hire the right tech talent for the organization.
Vote of Confidence, Part I
98% trust their CIO and tech leadership to appropriately invest in technologies that will grow their business.
Vote of Confidence, Part II
98% say CIOs adequately articulate the role that IT plays at their company to other departments.
Best Practices for Elevating IT’s “Respect Factor” in an Organization: Simplify Service Delivery
A service relationship management approach will unify disparate systems, providing a single portal—as opposed to endless, confusing emails—for to-dos.
Best Practices for Elevating IT’s “Respect Factor” in an Organization: Motivate Team Members by Their Potential for Business Value
Team members will be less reluctant to resist BYOD, for example, if you demonstrate how much it contributes to revenue-benefiting productivity.
Best Practices for Elevating IT’s “Respect Factor” in an Organization: Communicate Impact Clearly
Outside department leaders most value tech for what it does, not how it works. So focus on the results you and your teams bring to the organization.
