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Retailers Facing Critical IT Security Deadline
Hoping to at least slow down the wave of electronic fraud threatening retailers, a group of major credit card firms—led…
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Don’t Mess Around with Good Acronyms
The high-tech industry in general—and retail IT is certainly no exception—loves acronyms. The more obtuse, the better. Engineers, designers and…
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Retail Apps Drove the Retek Buyout
When Oracle bought retail-software specialist Retek last month, it learned a $670-million lesson about the new importance of retail software…
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Manugistics Poses New Pitch to IT Buyers
CIOs, IT managers and other enterprise buyers are getting a new sales pitch these days from supply chain vendor Manugistics…
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Winn-Dixie CIO: Bankruptcy Has Its Advantages
When the $10 billion 1,000-store Winn-Dixie grocery chain went Chapter 11 (bankruptcy reorganization) on Feb. 21, the initial employee reaction…
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Overcoming Monoculture: Keeping Ideas Alive
All human organizations tend to be self-amplifying. —Angus’ Eighth Law As I explained in the first part of this deconstruction…
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A Conversation with Ian Mitroff, Crisis Management Guru
Nobody likes to think about worst-case scenarios. But for Ian Mitroff, a professor at the Marshall School of Business at…