All Slideshows | Page 21

    IT Systems Fall Short of Contact Center Needs

    A significant number of CIOs and other executives believe digitally enabled customer interactions will play a key role within their organizations' contact center operations, but many said their IT systems aren't supporting current needs, more

    How Malware Bypasses Detection Tools

    More than one-half of security breaches occur through companies' browsers despite malware-detection technologies, according to a new study. That means companies are spending millions without success to protect themselves, according to the Ponemon Institute, more

    Doubts Raised Over IT's Strategic Potential

    While the majority of executives–both IT and non-IT–agree that the tech department must play a lead role in the improvement of business effectiveness, they're expressing considerable doubts about the department's ability to more

    How Tech Megatrends Put More Pressure on IT

    Tech "megatrends" such as the cloud, mobility, big data and social media are creating a perfect storm for IT departments, launching an era in which CIOs must step up as strategic leaders–or risk failure. The majority of global more

    Tips on How to Spot Jerks Before They’re Hired

    The vast majority of tech professionals said they've had the misfortune to work with at least one jerk in the last five years, according to a recent survey from Connectria. CIOs can't afford to take this issue lightly, because a more

    Adjusting to Expanding Data Center Demand

    To accommodate the staggering growth of big data, CIOs and other IT decision makers anticipate a significant increase in data center demand, according to a recent survey from Mortenson. The accompanying report, titled "Insights into more

    Mobile Fraud Expected to Explode by 2017

    Over the next few years, e-commerce conducted on mobile devices and apps is expected to surpass purchases through browsers on personal computers, rendering companies that have not secured their mobile transactions vulnerable to rampant fraud. This is more

    The Pros and Cons of Putting Apps in the Cloud

    It's clear that the cloud is profoundly changing the way organizations approach business and IT. It's ushering in huge efficiency and cost gains–and enabling a more agile and flexible framework that taps into the more

    CIOs Are Emerging as Vital Business Influencers

    CIOs face a greater variety of challenges than ever, thanks to an ever-proliferating number of impactful tech developments. The digital universe is expected to grow to 40 zettabytes by 2020, due to a 50-fold increase in enterprise more

    Fatigue Cited as Cause of Many Workplace Mistakes

    Technology has helped create today's state of 24/7, always-on status among workers. And the non-stop connectivity and demands appear to be taking a toll: Nearly one-half of U.S. professionals said constant fatigue is distracting more

    Everyone Wins When CIOs Partner With CMOs

    As technology investment in marketing continues to grow and digital marketing expands, CIOs should build strong partnerships with marketing officers, according to a new report by Gartner. CIOs who help CMOs evaluate solutions, more

    Mobile Strategists Seek Greater Input From CIOs

    The majority of organizations have created new positions to designate a specific mobile leader, according to a recent survey from Kinvey. However, many of these senior-level professionals are less than impressed with their more

    Why Schools Fail at IT Disaster Recovery Efforts

    Educational institutions lag behind commercial businesses in preparedness for major IT disasters, according to a new study. Only 26 percent of IT professionals surveyed said they feel very prepared for such an event. One-third of IT professionals more

    Things Workers Really Say When They’re Late

    If you think you've heard 'em all by now with regard to explanations for an employee's tardiness, then read on. CareerBuilder recently released the following list of outrageous late excuses from workers, as compiled from a survey. more

    Office Romances Abound in Today’s Workplace

    Romance is alive and well in the modern office, according to a recent Valentine’s Day-themed survey from CareerBuilder. A significant number of professionals admit that they’ve dated co-workers, and many of these relationships more

    Why Poor Data Quality Is Impacting Profits

    While nearly all organizations view data as an essential sales and marketing asset, a staggering majority are struggling with inaccurate information, according to a recent survey from Experian Data Quality. The report, titled "Data Quality more

    How Innovation Stands to Benefit Federal Agencies

    Every organization could benefit from supporting innovation in the workplace, and federal agencies are no different. A new survey identifies steps federal agencies can take to foster innovation, which include implementing clearly defined more

    CEOs Unaware of Company Data Frustrations

    CEOs are convinced that their organizations are doing a far better job with data analytics than they actually are, according to a recent survey from Teradata. The report, titled "The Virtuous Circle of Data: Engaging Employees in Data and more

    How Shadow IT Transformed the Role of CIO

    The majority of CIOs feel that their role is changing–and the rising trend of shadow IT is having a significant impact on this sentiment, according to a recent survey from BT Global Services. The report, titled "Art of Connecting: Creativity more

    When Security Breaches Come From Within

    Although a majority of businesses worldwide admit their vulnerability to insider data breaches and expect to maintain or increase their IT security and data protection budgets, the logic underlying their solutions is unfocused, according to a new survey. more
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