10 Things You Need to Know About Data Theft

A new Trustwave report analyses the behavior of cybercriminals and details the type of information they target most, industries most compromised, how break-ins often occur, malware trends and other critical components of breaches that affect the enterprise. Security firm Trustwave Holdings, Inc. conducted the "2014 Trustwave Global Security Report" by gathering data from 691 breach... Read More »

eBay Uses Voice Analytics to Increase Client Sales

With its new voice analytics solution, eBay Enterprise is helping its clients increase their sales through improved customer support.

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