How the ‘Toyota Way’ Can Drive a Balanced IT Department

Since he passed away in 1990, Taiichi Ohno's impact within the global business community has remained firm—for good reason: He is universally recognized as the father of the Toyota Production System (TPS), better known in the U.S. as "lean manufacturing." Among the wastes he targeted for elimination: delays, unnecessary movement, over-production and activity that adds no value. In the... Read More »

The Blurred Boundary Between Business and IT

Business leaders expect much more from IT, and these leaders believe new business-oriented metrics should be used to measure IT performance.

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Ten Truly Bizarre Help Desk Questions and Requests

As a CIO, you should always convey your appreciation for good help desk workers. Especially those who are capable of fielding the following bizarre employee and user questions and requests, taken from Read More »

How to Manage Skilled-but Difficult-IT Workers

As a CIO, you probably have made this observation about your tech staffers: They're not like "normal" employees. Nor would you ever want them to be-because it's their combination of quirks, curiosity and talent that makes them so valuable to your organization. During the pursuit of innovation, however, there are times when some of these team members may lapse into patterns and behaviors that... Read More »

Why CIOs Must Change Their Leadership Style

A clear majority of CIOs are redefining the essence of their leadership, according to the 2015 Gartner CIO Agenda survey report. The report, titled "Flipping to Digital Leadership," indicates that CIOs are placing less emphasis on command-and-control duties so they can articulate a broader, more... Read More »

Job Candidates Are Often Kept in the Dark

The majority of job seekers expect to hear back from employers after they apply-but most employers typically don't respond to candidates' applications, according to a recent survey from CareerBuilder. The... Read More »

CIOs Question Their Ability to Drive Business Growth

More CIOs are expected to provide business innovation through tech, but legacy infrastructure remains a major roadblock.

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Ten Simple Ways to Engage Your Employees

Nearly seven out of 10 workers are disengaged at work–with more than 17 percent describing themselves as “actively disengaged.” Low levels of employee engagement translate directly to attrition–something CIOs can’t afford when tech talent is in short supply. Fortunately, in a section of the recent book, “Your First Leadership Job: How Catalyst Leaders... Read More »

Why Big IT Projects Fall Short of Expectations

It can get pretty rough out there for CIOs who oversee large-scale IT projects: For projects requiring more than $10 million in investment, the chances of delivering on time and on budget, while meeting all needed objectives, is just one in 10, according to research findings summarized in a recent report from The Boston... Read More »

How CIOs Can Drive Worker Satisfaction

Employees are generally happy at work–but CIOs and other managers could do a better job of offering bonuses and recognition programs, according to a recent... Read More »

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