How to Avoid Strategic Self-Sabotage

Do you have a saboteur within your IT team? Or are you doing such damage yourself—without being aware of it? The recent book, Simple Sabotage: A Modern Field Manual for Detecting and Rooting Out Everyday Behaviors that Undermine Your Workplace (HarperOne/available now), addresses these possibilities by identifying... Read More »

Five Reasons Why Employees Are Thankful

Aside from providing large salaries, big bonuses and all kinds of cushy perks, what can you do to make your staffers thankful for being at work? Try a combination of proactive, professional developmental efforts, along with the fostering of an inviting work environment, according to a recent survey from OfficeTeam. Fortunately,... Read More »

How to Confront Conflict in the Workplace

It's difficult to manage a conflict-free office: Strained relationships among employees account for no less than three out of five difficulties within organizations, research shows. Meanwhile, 43% of non-management workers feel that their bosses do not deal with conflict as well as they should. In covering this topic, the recent book, Read More »

How Technology Makes Strange Bedfellows

Unlikely partnerships have resulted in innovative business solutions for decades. These days, established companies are partnering with newer ones in unexpected market sectors. Companies are even joining forces with past competitors. What's driving companies to forge these new ties? Their customers. How? Companies connect leaders from across industries and listen to their business concerns... Read More »

Why CIOs Must Change Their Leadership Style

A clear majority of CIOs are redefining the essence of their leadership, according to the 2015 Gartner CIO Agenda survey report. The report, titled "Flipping to Digital Leadership," indicates that CIOs are placing less emphasis on command-and-control duties so they can articulate a broader, more... Read More »

Ten Must-Read Books for Business Technologists

By now, it's abundantly clear that being a CIO is as much about the business of technology as the technology of business. Few organizations can claim as much collective expertise in this area as McKinsey and Co., the celebrated global management consulting firm. In a recent article, McKinsey principal James Kaplan reveals his tRead More »

Does Your Staff Consider You a Boss or a Buddy?

Do your tech staffers consider you a boss or a buddy? If they're like the majority of professionals, they consider you more of a manager than a friend, according to a recent... Read More »

How the ‘Toyota Way’ Can Drive a Balanced IT Department

Since he passed away in 1990, Taiichi Ohno's impact within the global business community has remained firm—for good reason: He is universally recognized as the father of the Toyota Production System (TPS), better known in the U.S. as "lean manufacturing." Among the wastes he targeted for elimination: delays, unnecessary movement, over-production and activity that adds no value. In the... Read More »

The Blurred Boundary Between Business and IT

Business leaders expect much more from IT, and these leaders believe new business-oriented metrics should be used to measure IT performance.

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Ten Truly Bizarre Help Desk Questions and Requests

As a CIO, you should always convey your appreciation for good help desk workers. Especially those who are capable of fielding the following bizarre employee and user questions and requests, taken from Read More »

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