In a perfect enterprise, all data and content would be entirely integrated throughout all business apps, and workflow and business process management (BPM) systems would drive most tasks. But today's organizations are only beginning to make this transition, according to a June 2016 commissioned study conducted by Forrester Consulting on behalf of Alfresco Software. The resulting paper,... Read More »
A clear majority of customers feel that tech support for their product purchases has improved over the last five years—and even more expect this trend to continue over the next five years, according to a recent survey from Support.com. The resulting report, titled "The Future... Read More »
While companies have adopted solutions and policies to more securely manage documents, many are getting compromised anyway due to poor file management practices, according to a recent survey from Accusoft. The resulting report, titled "Closing the Document Management Awareness Gap,"... Read More »
A majority of companies have received software and hardware audit requests from vendors over the last 18 months—and many have undergone these audits several times during this time frame, according to a recent survey from BDNA. The resulting findings summary, titled the "Read More »
Very few organizations are taking advantage of digital transformation initiatives to gain business advantages over competitors, according to a recent survey from Harvard Business Review Analytic Services in association with the Genpact Research Institute. The resulting report, titled “Read More »
Organizations are facing an assortment of quality assurance and testing challenges throughout a broad range of key, business-driving assessment areas, according to a recent survey from Capgemini/Sogeti and Hewlett Packard Enterprise. The accompanying "
Unwieldy technology in the workplace hinders productivity and results in hidden, large financial losses for U.S. businesses, according to a recent survey. Why? Technology does not fit an organization's needs, and mundane tasks that could be automated, such as password reset requests, new employee onboarding, contract review and approval, could be automated. "The findings clearly show that... Read More »