Business and tech executives said the swift pace of business and tech changes will only continue to increase for the foreseeable future—and that their organization responds too slowly to these shifts, according to a recently released survey from CEB. The resulting report, titled "
Nearly all execs feel that delivering personalization in content remains key to reaching customers—and many are relying on tech advancements to do this, according to a recent survey from PwC and Forbes Insights. The resulting report, titled "Leading With Customer-Focused Content: Driving Growth Through... Read More »
Unwieldy technology in the workplace hinders productivity and results in hidden, large financial losses for U.S. businesses, according to a recent survey. Why? Technology does not fit an organization's needs, and mundane tasks that could be automated, such as password reset requests, new employee on boarding, contract review and approval, could be automated. "The findings clearly show that... Read More »
The majority of IT professionals say the current tech in place at their organization is keeping them from acquiring and implementing new tech, according to a recent survey from Insight Enterprises. This leaves them with a current state of IT infrastructure that performs at less than superior levels, findings reveal. What's more, these IT pros confide that they're very concerned about... Read More »
Organizations are increasing their stake in user experience (UX) testing efforts, according to a recent survey from UserTesting. The "UX Industry Report" reveals that UX testing is still very much in a developmental stage for most companies. Only a minority employ dedicated teams for UX research, for example, and... Read More »
Enterprises devote significant resources to integrating people and processes during a merger, but software licenses and compliance are often ignored.Read More »
Although small businesses see the value in IT services and plan to expand their investment in these services as new challenges arise, a high percentage are dissatisfied with their IT service providers. According to a new study compiled by Clutch, 40 percent of SMBs plan to increase IT services spending this year. One challenge facing the... Read More »
While most CIOs, IT execs and senior managers agree that it's important to link tech investments to key business outcomes, relatively few feel their organization does a very good job of doing so, according to a recent survey from Datalink. The report, titled "
Every organization has a trove of images, but not every organization has the wherewithal to proactively plan for managing it.Read More »
A new study investigating why consumers do and do not trust brands online finds that half of all consumers say security and privacy are important to brand perception. A total of 750 adult Americans—52 percent women and 48 percent men—completed the survey. Half the respondents earn $41,000-$80,000 annually and they represent all regions in the U.S. and all levels of education. The... Read More »