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How Custom Tech Boosts Sales Team Performance

While companies are spending trillions on digital sales tools, the vast majority of sales teams aren’t taking full advantage of these investments, according to a recent survey from Accenture Interactive. The report, titled “Empowering Your Sales Force: It’s Not Just Automation,... Read More »

Why Unclear Directives Hinder App Development

The majority of application development and delivery professionals deal with problems related to missed requirements on a regular basis, according to a commissioned study conducted by Forrester Consulting on behalf of Blueprint Software. The accompanying report, titled "The Impacts Of Missed Requirements In Agile Delivery... Read More »

How to Break Through Big Data Roadblocks

The majority of organizations are pursuing big data projects, yet a number of barriers prevent these initiatives from reaching their full potential, according to a recent survey from 2nd Watch. Companies are often willing to invest considerably in these efforts, findings reveal, but... Read More »

How Custom Software Drives Digital Transformations

The vast majority of executives said their company has either already completed or is expecting to complete a digital business transformation within the next five years—and many said the deployment of custom software solutions is helping them get there, Read More »

BPM Helps CIOs Tackle the Challenge of Change

While most organizations have some sort of business process management (BPM) system in place, global managers and executives said more tech investment is needed to get the most out of these efforts, Read More »

How Tech Can Boost Sales Team Performance

While companies are spending trillions on digital sales tools, the vast majority of sales teams aren’t taking full advantage of these investments, according to a recent survey from Accenture Interactive. The report, titled “Empowering Your Sales Force: It’s Not Just Automation, It’s... Read More »

How IT Drives Innovation in Customer Content

Nearly all execs feel that delivering personalization in content remains key to reaching customers—and many are relying on tech advancements to do this, according to a recent survey from PwC and Forbes Insights. The resulting report, titled "Leading With Customer-Focused Content: Driving Growth Through... Read More »

Nine Advantages of Open Source Software

Even though some IT leaders shy away from open-source technology, its origins are rooted in traditional IT processes. Open-source software has come a long way over the years, and the always-active open-source communities are one of the primary reasons for the tech’s success. As a result, more than half of the software acquired over the next several years will be open source, according... Read More »

How to Get the Most Out of a UC System

Unified Communications (UC) systems are on the rise, but IT executives report persistent problems—including outages, cost overruns, and insufficient personnel training, a new study revealed. UCs are designed to help a company operate all messaging activity—phone, fax, email, VoIP, IM—through a single network. NetEnrich, an IT infrastructure management and operation services... Read More »

The Staggering Cost of System Downtime

IT system outages have emerged as fairly routine issues for companies today—and the resulting downtime amounts to a five-figure financial hit every day, according to recent research from CloudEndure. The resulting "Read More »

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