A new report from McKinsey & Company provides a glimpse as to what's ahead in 2014—and beyond—for IT infrastructure management. Overall, there will be a push to expand beyond merely technology capabilities and add to business-enhancing value. Infrastructure operations will take advantage of pricing strategies that closely resemble those from a traditional commercial... Read More »
Even though automated processes, called machine-to-machine (M2M) transactions, are overtaking human-to-computer transactions, M2M security is often overlooked, according to a new report by Forrester Consulting. M2M is used in applications such as billing, customer service and support, building automation, and digital signage.
What's worse than having a CEO and board of directors grill you about your disaster recovery plan? Well, not having a good answer for every question, especially if they're asking after the worst has happened, as opposed to before. Given that the future of your organization (not to mention your career) is at stake here, we're presenting the following 10 questions that every... Read More »
Consider the Key Performance Indicator (KPI) as the ultimate "report card" for CIOs and tech departments. Metrics reflecting systems uptime and availability, overall performance, and data protection all loom large in evaluating whether IT is up to the task. Fortunately, the majority of organizations are doing a pretty good job, according to a recent survey from Continuity Software. But... Read More »