CIO Insight Staff

By Steve Durbin One of the primary aims of information security is to prevent incidents. However, it is nearly impossible for organizations to completely avoid serious incidents, and while many are good at incident management, fewer organizations have a mature, structured approach for analyzing what went wrong. As a result, they’re incurring unnecessary costs and […]

By Kevin Rhein The key to Wells Fargo’s success is our commitment to our customers. In order to provide the best customer experience and earn the loyalty of our customers, we must recruit and retain talented and engaged team members. So how do we define “talented and engaged?” In Wells Fargo’s Technology and Operations Group […]

By Marc J. Schiller Recruiting (and retaining) high-quality IT staff has always been a challenge for CIOs. But it’s about to become an absolute nightmare. Over the past 12 months numerous private and public institutions, including the U.S. Congress’s Joint Economic Committee, have published reports highlighting the growing gap between the number of science, technology, […]

IT researcher Gartner reported Sept. 19 that the global appetite for public cloud services is ramping up faster than it and other analysts expected. The subscription Web services market is now forecast to grow 19.6 percent in 2012 to total $109 billion worldwide, Gartner said in a report. Business process services (also known as business […]

It’s official: Apple’s iOS 6 became generally available at 1 p.m. on Sept. 19. With its release, many Apple users are wasting no time in downloading the latest version of the company’s mobile operating system. And why not? Apple’s operating system comes with more than 200 improvements, including a better Siri and Passbook, and offers […]

By Kevin C. Taylor A recent lightning storm in Virginia caused Amazon Web Services’ cloud service to go down, however, not all customers suffered equally. Some, such as Fox Entertainment, Unilever and Spotify, as well as nearly 200 government agencies and several hundred small start-ups, store their digital data with Amazon’s computer-based service. These customers, […]

Emerging technologies such as cloud computing, virtualization and mobile devices are rapidly increasing the complexity of managing data centers, according to the results of security specialist Symantec’s 2012 State of the Data Center Survey, which found 79 percent of respondents are dealing with this issue. The results suggest organizations should consider taking steps to manage […]

When it comes to business, Apple’s popular iPad tablet is viewed as a critical tool, according to an online survey of 1,320 iPad owners employed at companies of varying sizes and across industries, conducted by online and mobile presentation company Brainshark. The iPad is helping users with their jobs to such a great extent, almost […]

More and more companies are turning onto the cloud infrastructure and services thoroughfare, and that now includes mobile device makers. China’s Lenovo, the world’s No. 2 personal-computer maker and seller behind Hewlett-Packard, isn’t known for software development, but it made a significant move in that direction Sept. 18 when it announced the acquisition of Carmel, […]

MENLO PARK, Calif. — Facebook is much like the Starship Enterprise in that it likes to go to places no company has gone before. This is probably because not too many IT companies, especially young ones, have had to serve upwards of 950 million registered users — including a high percentage on a real-time basis […]

Network performance management remains a significant issue for organizations of all sizes as IT departments grapple with emerging technologies and legacy infrastructure, according to a report from network monitoring solutions specialist SevOne. The survey of 711 global IT managers across a variety of industries found 90 percent do not have confidence in themselves to find […]

There’s no question that the iPhone 5, while not exactly ground-breaking, is a nice upgrade to Apple’s flagship device. It s faster, the screen is bigger and it finally supports Long-Term Evolution (LTE). Considering that it costs exactly the same as the iPhone 4S used to cost, it must be a perfect deal for your […]