CIO Insight Staff

By Paul Hyman The huge entity that governs auto racing events has teamed up with Hewlett-Packard to make sense of the flood of data being generated by social media and elsewhere. When big data threatens to overwhelm with just too much data, organizations like NASCAR, the sanctioning body that governs much of stock car auto […]

By Rakesh Bhatia With today’s business climate becoming more competitive, outsourcing has become a key consideration for companies looking to save money and improve their profit margins. The attractiveness of offshore outsourcing has continued to increase, and more than 75 percent of the top 2,000 global companies now use some type of offshore outsourcing. Offshoring […]

By Peter High Jo-ann Olsovsky, the vice president and CIO of BNSF Railway, shares her experiences with implementing unified communications, the benefits BNSF has gained, and the company’s immediate IT challenges.  IN SUMMARY WHO: Jo-ann Olsovsky, VP and CIO of BNSF Railway WHAT: Sharing her experiences about BNSF Railway’s approach to unified communications WHERE: Fort […]

By Paul Hyman When Hurricane Sandy took a $65 billion toll on New York and New Jersey last October, flooding streets, knocking out power, and demolishing infrastructure, it’s impossible to know how many businesses were prepared for the devastation. But disasters like Sandy are exactly what comprehensive business continuity (BC) plans are designed to protect […]

By William Atkinson In early 2011, Cal-Gas Inc. was enduring some management and productivity issues with its vehicles. Cal-Gas is a privately owned propane company, based in Calgary, Alberta, with a large transportation fleet that operates in a network of 20 locations across Canada. Its branches are staffed with gas fitters, delivery drivers, and administrative […]

By Thomas Barnett   “In too many cases . . . the way lawyers choose keywords is the equivalent of the child’s game of ‘Go Fish’ . . .”                                                     […]

By Charles Araujo The IT we have known it for the past 45 years is dead and we are entering what is being called The Quantum Age of IT. It is an era in which the customer is in charge and in which IT organizations will become highly specialized to deliver value as either strategic […]

By Mark Ball How much money did your organization spend on IT products and services last year? What were the largest IT spend categories? Who were the top IT vendors in each category? These should be relatively easy and reasonable questions, but many IT executives do not have a firm grasp of the answers. There […]

By Mark Karnick A new topic has come up in the IT-related focus groups in which I frequently participate. When asked, “What technology issues are with you concerned with right now?” my fellow CIOs offer up the usual answers: network security, disaster recovery, limited resources, etc. However, lately I’ve been hearing something new: e-discovery. Once […]

By Sara Shikhman Despite our position as a leading furniture retailer, BedroomFurnitureDiscounts.com faced several challenges when it came to online advertising efforts. Although we were enjoying a healthy growth in sales, our search marketing conversion rates had stagnated for the past few years despite increased ad spending. Every dollar we were adding to Google AdWords […]

By Slade Griffin and Erich Gunther   The ability to manage your own energy destiny is one of the great opportunities of the digitized and interactive smart grid—the place where energy, communications and IT unite. This unprecedented opportunity to receive and respond to energy information will, however, be available not just to industry, but also […]

By Ben Finklea As marketing and technology initiatives in the workplace rapidly converge, CIOs and CMOs must learn to collaborate with each other. Last winter, leading analyst firms made bold statements about the future of marketing and technology in the corporate space. Gartner predicted that by 2017, CMOs will spend more on IT than CIOs, […]