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Open Source Search Powers MTV Networks
See our slideshows on Solr and a related project, Hadoop. The open source Solr search engine is emerging as…
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Southwest Upgrades Customer Service
Fred Taylor Jr.’s job at Southwest Airlines is to head customer service problems off at the pass. Ideally, he…
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Skype Comes to the Enterprise
UPDATE: eBay plans to spin off Skype in an IPO. Skype has begun testing a connection to corporate Voice…
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Open Source Saves the Day
The most important information technology initiative at automotive industry supplier Ogihara America Corporation is one the company couldn’t afford…
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Unifying Enterprise Mobility
Our phones are getting smarter, helping us manage our e-mail and calendars, as well as enabling us to make…
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Telepresence: Just Like Being There
Craig Kaufman studied videoconferencing vendors for years without ever being tempted to buy one of their products for his…
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Inside the Enterprise Video Spectrum
For an overview of enterprise video, here are some descriptions from a Gartner report: Video streaming: Non-real-time streaming broadcasts…
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Maximizing Network Performance
CRISIS AND OPPORTUNITY If the pitch for application networking or application delivery networking sounds familiar, that’s because you’ve heard…
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Virtualization: Agility More Significant Than Cost Cutting
Although much of the excitement about virtualization has focused on the cost-cutting it enables, the real value comes from…