Samuel Greengard

In an era of rapid and massive disruption, the ability to think like a startup and operate in a highly agile and creative way is nothing less than critical. As a result, plugging entrepreneurial thinking into the fabric of the enterprise is now critical. Yet, one of the biggest problems organizations face on the path […]

Learning a new language is a complex endeavor. Yet for many consumers and business leaders, it’s an important and sometimes essential task. Over the years, one of the primary sources for instructional materials has been Rosetta Stone, which offers programs in more than two dozen languages, including Arabic, Dutch, French, Hindu, Italian, Mandarin Chinese, Russian, Spanish […]

Within the span of a few short years, cloud computing has rolled through the enterprise. According to RnRMarketResearch.com, the global cloud market will exceed $250 billion by 2020 and there appears to be no end to the growth. It’s clear that clouds are radically changing the way business and IT functions take place. They’re introducing opportunities that would […]

It’s no secret that complex litigation generates reams of files and paperwork. For the law firm of Marshall Dennehey Warner Coleman & Goggin, which specializes in large civil defense cases involving casualty, professional liability, health care and workers’ compensation, managing large volumes of documentation and ensuring that critical files and documents are available when and where they are needed is […]

In business and IT, all roads now lead to cyber-security. Not only are attacks becoming more common and widespread, they’re increasingly destructive and costly. Moreover, with attack surfaces expanding due to the Internet of things and connected systems and devices, the situation isn’t likely to improve anytime soon. Two new reports highlight the changing cyber-security landscape—and the […]

Over the last few years, the Internet of things (IoT) has expanded rapidly into the enterprise. Connected devices and wearables now span almost every industry—and employees use smart watches and other devices at work. However, as adoption spikes and the opportunities for business benefits grows, there’s also mounting concern about cyber-security. These devices radically expand the […]

For government entities, the ability to disseminate important and sometimes critical information is nothing short of essential. Yet coordinating social media streams and managing other tools can prove extraordinarily challenging. Over the years, “It has become apparent that social media is a valuable tool for publishing and sharing information directly with our residents,” said Greg […]

It’s clear that digital disruption is everywhere. Over the last few years, we’ve seen the taxi industry reel as a result of Uber and the hotel industry recoil as Airbnb has taken shape. Countless other industries and sectors are in the crosshairs. Unfortunately, business leaders—particularly in legacy industries—aren’t keeping up. In many cases, executives are mired in […]

Few organizations face greater data management and processing requirements than top-tier research foundations. The need to sort through huge volumes of data—and handle the task relatively quickly—is at the center of achieving real-world results. At Frontier Science and Technology Research Foundation, a not-for-profit organization that manages clinical trials for HIV, breast cancer, tuberculosis and other key […]

The complexities of customer support aren’t lost on any CIO. Start multiplying a portfolio of products by all the potential problems, factor everything across support channels—phone, email, web chat, social media, an app and snail mail—and you quickly arrive at the intersection of unmanageable and impossible. A study conducted by Zendesk and Loudhouse found that only about 7 percent of […]

It’s no secret that professional sports teams live and die by fan interest. Boosting engagement—and interaction—is at the center of scoring a win on and off the court. Yet in the digital age, building out successful apps, tools and features isn’t a slam dunk. “Today, fans are on mobile devices at games and at home. […]

It’s tempting to think of artificial intelligence (AI), cognitive computing and deep learning capabilities as somewhat futuristic—even with companies such as IBM, Microsoft and Google introducing increasingly sophisticated features. Yet machine learning—which constantly sorts through incoming data and improves on its own over time—is already making waves across a wide swath of industries, including travel, pharmaceutical research and financial […]