Samuel Greengard

Managing enterprise applications and systems is a growing challenge for organizations of all sizes. At Hologic, a developer, manufacturer and supplier of advanced diagnostic products, medical imaging systems and surgical products, the task is complicated by a series of acquisitions over the last several years. “We don’t have DBA skills in house to manage enterprise […]

Mobile technology has changed the enterprise in ways that no one could have envisioned only a few years ago. It has introduced point-to-point and real-time data connectivity, and it increasingly serves as a platform for connected systems and the Internet of things (IoT). However, at the intersection of opportunity and challenge lies a pertinent and […]

It’s not exactly a news flash that mobile technology is redefining the enterprise. But what seems to escape many business and IT leaders, including CIOs, is how fast this change is taking place. Prior to 2007, mobility mostly consisted of sometimes-connected laptops and clunky cellular phones that were used primarily for voice communication. The iPhone […]

One of the formidable challenges of operating an airline is managing a complex web of contracts with business partners and others scattered across the globe. At Netherlands-based KLM, the need to rein in paper documents has routed the company toward electronic contracts and e-signatures. “We have agreements with other airlines in our SkyTeam alliance, travel […]

One of the curious things about business is how enterprises view themselves within the realm of information technology. Unfortunately, a lot of companies have entirely inflated ideas about how progressive and innovative they are in the customer arena. More than a month ago, Apple Pay went live. Since that time, the system has received high […]

The impact of mobile technology now reaches far beyond the traditional business world. It’s altering the way learning takes place in a wide array of environments and situations, including among the developmentally disabled and others with special learning requirements. At Bancroft, a private, not-for-profit provider of specialized learning services—including individuals with autism and brain injuries—mobile […]

If the digital age has proved one thing, it’s that IT departments face tough questions about how to operate and manage resources at maximum efficiency. At Rompetrol Group N.V., a Romanian energy producer and trader that refines about 4.5 million tons of crude oil a year and has more than 7,000 employees stretching across 12 […]

It’s no secret that businesses are continually looking for ways to create greater value for customers and boost brand loyalty. However, transforming the concept into reality is a daunting task—particularly as touch points grow and possibilities become more complex and intertwined. One company taking aim at the challenge is McCormick & Co., a leading manufacturer […]

Right now, I’m stuck somewhere between tech purgatory and tech hell. I use Evernote (and pay for a premium subscription) to track my work projects and store all my notes, associated files, clipped Web pages and other data. Although Evernote is an amazing application in many respects, it also serves as a poster child for […]

In the daily quest to get things done faster and better, one thing often gets lost in the shuffle: the user experience. Unfortunately, many CIOs and other executive haven’t received this memo. The end result? Products, services and functionality that either don’t work or consistently fall short of expectations. The intersection of IT and marketing […]

A growing challenge for organizations with distributed offices and employees is connecting people to each other, along with the data they require when and where they need it. At Intercommunity Action, a 45-year-old not-for-profit organization that provides clinical and psychological services at 30 community living facilities and seven public schools in the Philadelphia School District, […]

As organizations look to achieve the level of agility, flexibility and innovation required for today’s business and IT environments, they are increasingly tapping social business and collaboration tools. However, achieving results is no simple task. An enterprise must step beyond vendor tools and technologies, and remap and rewire connections points, pathways and workflows. Here are […]