Samuel Greengard

Somewhere along the “Yellow Brick Road” of good intentions and the real world of operating a business lies a foggy forest of enterprise software. At the outset, every application and software tool represents an opportunity to run a business faster, better and cheaper. But a new report from UK-based software and services firm 1E, “The […]

Managing any fast-growing business can present huge IT challenges. For Mavis Discount Tire, an independent chain with 160 stores and service centers in New York State, Connecticut, Pennsylvania and Massachusetts, managing everything from inventory and a call center to online appointment scheduling is critical. “We are technology-oriented retailer,” explains CIO Edward Schwartz. “It is important […]

Today’s social tools provide an opportunity to take a business where no enterprise has gone before. But, as a growing number of CIOs have discovered—sometimes the hard way—communication and collaboration don’t just happen, even with the best tools and technologies in place. A recent study conducted by AtTask/Harris offers some interesting insights into social promise […]

Over the last decade, the Internet and mobility have radically transformed business models and created a platform for products and services that would have been unimaginable several years ago. One company that has tapped into this trend is Drizly, which delivers beer, wine and liquor to homes and offices in nine metropolitan areas, including, Boston, […]

If there’s one thing every business and IT executive can agree on it’s the need for metrics. Unfortunately, from that point forward the situation degenerates into a netherworld of chaos and confusion. It takes only a quick glance at the overall woeful state of sales, service and support to recognize that many organizations are measuring […]

These days, it’s difficult to click through the Web without encountering trolls. They post nasty remarks on news sites, they tweet disparaging comments on social media, and they mercilessly attack business, performers and other individuals. Last year, a White House national security aide, Jofi Joseph, was fired after he was caught taunting senior government officials, including President […]

It’s clear that CIOs are under growing pressure to find IT talent and shape it to the requirements of the digital enterprise. But translating the general concept into reality is no simple task, particularly as skill sets shift and new requirements emerge. Here are five ways technology and business leaders can transform the talent challenge […]

Among the more challenging aspects of serving as a CIO is sorting through the constant barrage of buzz and hype and arriving at a business and IT strategy that actually makes sense. The social media sphere is a perfect example. Recently, Gartner research director Martin Kihn noted that too many social measurement strategies are downright antisocial and […]

Staying ahead of competitors is a growing challenge for companies across a wide swath of industries. For Benchmark Senior Living—which operates independent living, assisted living and continuing care retirement facilities at 50 locations in the Northeast United States—it means the difference between thriving and faltering. The 4,900-plus employee firm, which is undergoing rapid growth (it […]

By Samuel Greengard The march to cloud computing has accelerated to a sprint over the last few years. Nevertheless, many CIOs and other senior executives overlook or are unable to unlock the value of clouds, according to a new report from cloud provider Canopy, in conjunction with Vanson Bourne, which recently conducted a survey of 950 CIOs, […]

By Samuel Greengard Operating a chain of independent grocery stores in a highly competitive market is an increasingly IT-centric proposition. For privately owned Northgate Markets, which has 41 locations scattered across Southern California and plans to add 100 more stores in the coming year, it’s the difference between ringing up impressive results and wilting. “Technology […]

By Samuel Greengard If it seems as though the murky netherworld of cyberspying, hacking, DDoS attacks and stealing data seems to be getting worse, you’re right. According to a new PwC report, The Global State of Information Security Survey 2015, reported security incidents rose 48 percent this year to 42.8 million. If you do the math, […]