Book Brief: Information Markets
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Information Markets: What Business Can Learn From Financial Innovation
By William J. Wilhelm Jr. and Joseph D. Downing
Harvard Business School Press, 2001
240 pages, $29.95
The financial industry has become a marketplace for information as well as stocks and bonds. Wilhelm, an Oxford University professor, and Downing, an investment banker at General Finance LLC, look at how companies like The Goldman Sachs Group, Inc. and the online stock exchanges have innovated as they adapted to technological change. The authors also draw lessons on handling the friction between people and technology, protecting intellectual property and promoting the sharing of information.
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