The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Aligning strategy with technology is all about execution: developing and carrying out successfully the tactical maneuvers that lead on to fortune. Organizing the IT department properly, budgeting, allocating resources and managing the project portfolio are just part of the battle. But strong governance will ensure that every face-to-face encounter, every collaboration between the business side and its it counterparts assumes a common mission, a sense that strategic success is impossible without true partnership.
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