The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
The goal of every corporate strategy is to winto increase the value of your business to its constituents, whether they be customers, employees or shareholders. The goal of information technology is to assist that effort by bringing its rapidly increasing power to bearcreatively, efficiently, effectivelyon both top-line and bottom-line growth. A clearly articulated, well- communicated strategy that incorporates the role of it is critical to making sure it's efforts and goals are fruitfully directed toward the effort to increase value.
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