The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
"There has almost been a 60 percent increase in those numbers."
Although some companies and workers feared telecommuting could hamper career prospects or lead to a breakdown in relationships with managers and co-workers, the researchers found no evidence to support it.
"Telecommuting by and large does not have any negative relational outcomes as has been commonly believed," said Gajendran.
There was also no evidence that telecommuting stymied career development.
Telecommuting also has added benefits, according to the researchers, because it cuts commuting costs and relieves congestion on inner city transport systems, as well as traffic on roads.
"If you could save a long commute, say two days a week or maybe even one, you will see substantial costs saving as well as substantial reductions in terms of pollution," Gajendran explained.
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