Two Views of the Future
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Imagine a future in which the role of the CIO involves conceiving and carrying out a pure "information architecture" perfectly aligned with business processes, strategies and goals. It will depend on portfolios of application tools, delivered like a utility, that self-assemble to support the task at hand, and it will allow executives to cut the planning and budgeting cycle to as little as a day, managing as if by remote control. That's the combined vision of two leading corporate strategists.
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