The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Software for Your Head: Core Protocols for Creating and Maintaining Shared Vision
By Jim McCarthy and Michele McCarthy
Addison Wesley, 2001
Engines of Tomorrow: How the World's Best Companies Are Using Their Research Labs to Win the Future
By Robert Buderi
Simon & Schuster, 2000
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