Six Biggest Challenges Facing IT Managers
Top Management Priorities
Process management: 86%, Performance management: 72%, Change management: 68%, Quality management: 60%, Project management: 56%, Financial management: 35%
Biggest Challenges of … Process Management
Governing for cross-functional work: 44%, Engaging leadership in process management: 40%, Identifying, prioritizing and selecting improvement opportunities: 36%
Biggest Challenges of … Performance Management
Establishing a performance culture: 45%, Identifying the right benchmarks and their sources: 38%, Defining and using process measures: 37%
Biggest Challenges of … Change Management
Engaging employees throughout the change journey: 45%, Integrating change management strategies for transformational change: 43%, Overseeing strategies and techniques: 33%
Biggest Challenges of … Quality Management
Creating a quality management system that truly impacts the work of staff: 50%, Empowering processes to take advantage of quality principles and tools: 43%, Understanding the enterprise activities necessary to support a culture of quality: 41%
Biggest Challenges of … Project Management
Measuring the success of projects based upon business results: 39%, Evolving your project management office/team from process compliance to performance excellence: 32%, Developing project leaders instead of project managers: 30%
Biggest Challenges of … Financial Management
Planning and budgeting: 64%, Financial forecasting: 56%, General accounting and financial reporting: 38%
