How Citizen Developers Improve App Delivery
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How Citizen Developers Improve App Delivery
The growing presence of employees and managers called "citizen developers" are creating custom apps in a very efficient and business-focused manner. -
Improved Process
82% of the global professionals surveyed said citizen development is reducing inefficiencies, and 71% said it is increasing team productivity. -
Contained Situation
60% said citizen development is resulting in a reduction in data entry. -
Win-Win
83% said they are motivated to become citizen developers to create a better way to work, and 48% saw an increase in work satisfaction due to their efforts. -
Personnel Breakdown
34% of the survey respondents are managers or supervisors, and only 12% have a background in computer science. -
Impact-Makers
49% said their colleagues describe them as "problem solvers." -
Timely Pursuit
71% said they get their apps up and running in less than three months, with 46% of them reporting that their apps are up and running in less than four weeks. -
Part-Time Role
66% of the respondents spend no more than 10 hours a week building custom apps, with 42% of them spending less than five hours a week. -
Top Uses of Custom Apps
Reporting and analysis: 46%, Inventory and asset management: 33%, Customer and client management: 33%, Data integration from multiple sources: 32%
The most valuable developers of custom apps for your organization may not even work in the IT department. That's because the growing presence of employees and managers called "citizen developers" are creating custom apps in a very efficient and business-focused manner, according to a recent survey from FileMaker. The resulting "State of the Custom App Report" reveals that citizen developers are considered top problem solvers: They get the job done and don't wait around for someone else to step up. Most don't have a tech background, and the development of custom apps is generally not a full-time job for them. However, thanks to their efforts, organizations benefit through improved reporting and analysis, inventory and asset management, data integration, and customer and client relations. "There has never been a better time … to transform work," according to the report. "People who embrace improving business processes with technology can successfully create business value. Citizen developers are uniquely positioned to understand what their business and team need, and to create custom apps that solve real problems." An estimated 350 global professionals who describe themselves as citizen developers took part in the research.