How a Crowded Cloud Creates Many Complexities
A failure to involve the tech department in line-of-business units’ cloud app implementation efforts limits the effectiveness of these initiatives.
Only 43% of survey respondents say their IT department is taking on a more “modern” approach in enabling business units to succeed, and just 36% say IT better enables business strategic initiatives in working with line-of-business units.
48% say the size of their IT team responsible for cloud apps has increased in recent years, while only 8% say it’s decreased.
Just 50% say IT collaborates with departments to make joint decisions about cloud systems.
54% say cloud apps help improve the quality of management information within their organization, and 47% say these apps allow teams to prepare this information more rapidly.
49% say cloud apps increase the quality of their customer service.
40% say their company uses more than four cloud apps at a time. Only 15% say their organization uses a single cloud app.
Capped/reduced IT budgets: 61%, Slow performance: 50%, App access: 46%
Without IT’s input, departments may buy cloud solutions without thinking about how multiple systems will share data, leading to integration and synchronization issues.
Reducing the number of platforms in use translates to less demands upon system back-ends, as well as the skills and resources required to support the platforms.
Take advantage of multiple platform/systems data, for example, to provide richer reports. Develop standardized metrics/KPIs for deeper insights about business insights for end users. Identify ways to speed up overall processing for complex workflows.