Why Companies Are Turning to Managed IT Services

By Dennis McCafferty  |  Posted 06-10-2015 Email

With a large share of organizations either outsourcing IT functions or considering doing so, an overwhelming majority pursuing managed services are satisfied with the outcomes, according to a recent survey from CompTIA. The resulting "4th Annual Trends in Managed Services" report indicates that managed services arrangements are either meeting or exceeding cost-savings expectations, covering essential needs such as tech troubleshooting, integration and cyber-security. And CIOs and other senior IT managers are finding that managed services can provide a number of both strategic and ROI-boosting benefits. "The argument can be made that turning to managed services or other outsourcing [for] basic, day-to-day IT operations will increase operational efficiency and create predictable, recurring costs," according to the report. "At the same time, moving more IT-related business functions into the hands of an outside provider also clears the way for internal IT staff to work on initiatives that hew more to core mission and drive revenue." A total of 350 U.S.-based IT and business professionals who are involved in tech decision-making took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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