Cloud Outages Prove Costly for Companies

 
 
By Dennis McCafferty  |  Posted 06-12-2015 Email
 
 
 
 
 
 
 
 
 
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    Cloud Outages Prove Costly for Companies
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    Cloud Outages Prove Costly for Companies

    By Dennis McCafferty
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    Frequent Interruption
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    Frequent Interruption

    44% of surveyed IT pros said their company has had at least one outage in the past three months, and more than one-quarter have had an outage in the past month.
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    Business Liability
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    Business Liability

    37% said that the cost of a single day of downtime to their organization is more than $10,000.
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    High Standard
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    High Standard

    83% said their company has a service availability goal of 99.9%, or less than nine hours of downtime a year.
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    Acceptable Outcomes
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    Acceptable Outcomes

    50% said their organization meets service availability goals most of the time, and 37% said they do so "consistently."
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    Unknown Quantity
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    Unknown Quantity

    28% said their company doesn't measure service availability at all.
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    "Whenever …"

    41% said their organization has a recovery time objective (RTO) of 31 minutes or more, while less than one out of 10 aim for less than 5 seconds. Another 7% don't set any such objective.
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    Steady Service
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    Steady Service

    59% said their system is shut down for scheduled maintenance less than once a month, with 65% having less than 30 minutes of planned monthly downtime.
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    Ensuring System Availability and Data Protection
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    Ensuring System Availability and Data Protection

    Remote (multi region/zone) storage backup: 57%, Storage replication (multi storage/zone): 46%, Multi-availability region/zone deployment: 43%, Load balancing: 41%
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    Low Priority
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    Low Priority

    52% said their companies spend less than an hour a week on backup/disaster recovery, with 11% devoting no time at all to this.
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    Without a Net
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    Without a Net

    Just 23% said their organization applies continuous data replication, while 34% perform backup only every 12 to 24 hours.
 

Organizations migrating apps and infrastructure to the public cloud are experiencing service outages at surprisingly frequent rates, as the cost of a single day of downtime now surpasses the five-figure mark, according to a recent survey from CloudEndure. While most companies have set admirable service availability goals, far less are meeting these goals most of the time. (Meanwhile, a notable share doesn't even measure service availability.) Results convey similarly spotty outcomes with respect to recovery time objectives (RTOs), as many businesses are satisfied with recovery processes that last more than a half hour. (That's if they aspire to a recovery-time goal at all.) In addition, most companies spend relatively little time on backup/disaster recovery during the week, and few claim any commitment to continuous data replication. When they do focus on system availability and data protection, their strategies usually involve multi-zone remote storage backup and replication, as well as load balancing. Nearly 110 IT pros from North America and Europe took part in the research.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

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