App Outages Pose Costly Challenges for CIOs

 
 
By Dennis McCafferty  |  Posted 01-21-2015 Email
 
 
 
 
 
 
 
 
 
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    Inconsistent Delivery
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    Inconsistent Delivery

    82% of global CIOs and senior IT decision-makers surveyed admit that they are unable to meet business needs for immediate, always-on access to IT services.
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    Stepping Up
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    Stepping Up

    More than nine out of 10 surveyed leaders said their organization has increased requirements for minimizing app downtime, in addition to increasing requirements for guaranteeing access to data.
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    Slow Response
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    Slow Response

    It takes an average of 2.86 hours to recover mission-critical apps, and 8.45 hours to recover non-critical ones.
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    Major Expense
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    Major Expense

    The average cost of one hour of downtime for a mission-critical app is $82,864 and $43,886 for a non-mission critical app.
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    Top Drivers for Minimized Downtime and Guaranteed Data Access
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    Top Drivers for Minimized Downtime and Guaranteed Data Access

    Frequent, real-time interactions among customers, partners, suppliers and employees: 65%, Need for 24/7 access to apps due to globalization: 56%, Increased adoption of mobile devices: 56%
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    Current Event
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    Current Event

    81% of those surveyed said their organizations are either modernizing or have already modernized their data centers, and 16% expect to do so within the next two years.
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    Business Drivers for Data Center Modernization
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    Business Drivers for Data Center Modernization

    Lowering operational costs for IT: 70%, Providing always-on operations: 68%, Strengthening security and control: 67%, Provisioning new apps and services more quickly: 58%, Giving users faster and more efficient IT services: 49%
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    What Organizations Want in Their Data Centers
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    What Organizations Want in Their Data Centers

    High-speed recovery: 60%, Data loss avoidance: 53%, Verified protection: 47%
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    Top Tech Investments for Companies
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    Top Tech Investments for Companies

    Server virtualization: 97%, Storage upgrades: 95%, OS upgrades: 94%, Data protection/disaster recovery: 93%, Network virtualization: 88%
 

The majority of CIOs are failing to meet their organizations’ needs when it comes to providing instant, uninterrupted access to business apps, according to a recent survey from Veeam Software. And the inability to provide these IT services is costing organizations money: Unplanned application downtime occurs more than once a month for organizations, and such failures result in lost revenue, productivity, opportunities and missing data, according to the survey’s findings. To address availability issues, a majority of CIOs are turning to data center modernization, among other remedies. "Businesses globally are (led) to believe they have to accept downtime," said Ratmir Timashev, CEO at Veeam. "This isn't acceptable. Organizations can't afford to lose millions of dollars from IT failures, nor can they continue to gamble with data availability." The findings also shed light on the overall top tech investments for IT leaders. A total of 760 global CIOs and senior IT decision-makers took part in the research.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

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