Business Continuity Management
Trending Topic
More than half of organizations have seen an increase in inquiries from key customers and business partners in the last five years about their business continuity management (BCM) capabilities.
Integration Effort
62% are now integrating BCM with other risk-management initiatives.
Outsourcing Initiative
64% involve critical third parties in their BCM efforts.
Risky Business
One-quarter do not currently conduct a process to manage and assess vendor resiliency.
Most Challenging To-Dos for Crisis Management
Integrating global and regional locations into a consistent crisis management framework: 42%, Quickly rightsizing response to medium-size crisis events: 23%, Addressing turnover in the crisis-management team and resulting loss of knowledge and experience: 23%
BCM Areas That Will Change the Most in the Near Future
Crisis management: 50%, Vendor resiliency: 31%, Methodology: 19%
Social Snub, Part I
57% of organizations do not officially use social media as part of their crisis management.
Social Snub, Part II
Only 13% use social media to monitor reactions to the organization’s response to a crisis or a potential emerging one.
Top Social Media Sites for Crisis Management
Facebook: 19%, Twitter: 19%, LinkedIn: 8%, Blogs: 7%, Google+: 5%, YouTube: 5%
