Measuring the ROI of New Tech Investments
Measuring the ROI of New Tech Investments
Surveyed IT decision-makers believe that tech helps overcome productivity inefficiencies, but most struggle to unravel the ROI of new tech investments.
Prime Contributor
96% of survey respondents believe that technology helps drive organizational efficiency.
Haves/Have Nots, Part I
53% of those at companies considered “tech driven” said they are “very confident” that they’ll achieve productivity goals, compared to just 14% at organizations described as “tech hesitant” who feel this way.
Have/Have Nots, Part II
39% of board execs say they are “very confident” that they’ll achieve productivity goals, as opposed to only 25% of senior management professionals who agree.
Tough Task
Only 40% of survey respondents believe it’s easy to measure ROI both before and after investing in new tech.
Distinguishing Factor
Just 32% said they have high levels of IT support when considering the ROI of new tech. But among those respondents, 63% said it’s easy to determine ROI both before and after investing in tech.
Biggest Evaluators of Potential ROI of Productivity Software
Time required to train users: 54%, Time/effort required for implementation: 50%, Impact on user productivity: 50%
Victim Statement
57% of survey respondents said employees are most likely to suffer as a result of inefficiencies, while 48% said customers most likely suffer due to this.
Top Causes of Wasted Workday Time
Inefficient processes: 44%, Paperwork overload: 43%, Meetings: 41%
Gift of Time
56% said that—if they were able to reclaim 30 minutes of their day—they’d choose to invest that time into themselves, while 44% would devote that extra time to business.
Personal Improvement
63% said that time spent recharging outside of work reduces stress, and 49% said it increases job satisfaction.
