Shadow IT Hurts Automation Efforts

Shadow IT Hurts Automation Efforts

68% of IT pros surveyed said their CIOs are either hands-on when it comes to automation, or they’re thought leaders who demonstrate how automation can affect their organization.

Changing the way virtual and cloud environments are managed: 82%, Allowing self-servicing organizationwide: 73%, Reducing the cost of IT operations: 68%, Automating big data and data integration projects: 65%

61% of IT execs said automation is helping their organization enhance the customer experience, and 59% said it increases productivity. More than half said it helps users share knowledge.

59% said their organization does not have a holistic approach to automation, and this ad hoc approach creates points of incompatibility.

Nearly half said their firm doesn’t have mature business processes to automate, and that business owners are creating their own automated solutions with nonstandard or incorrect tools.

78% of the IT execs said their tech department is overloaded, leaving them little time for value-added activities.

IT’s abilities and resources are stressed: 46%, Business benefits are placed at risk: 16%, IT has little time for anything but being “order takers”: 16%

74% of IT execs said the tech department struggles—if it’s not “dropping balls right and left” or having a “total meltdown”—when it comes to mobile development.

66% encounter these levels of difficulty with respect to analytics and data science.

58% of the executives face these same struggles when it comes to cloud computing.

Only 45% said business leaders in their organization know how to use tech to improve operations and gain a competitive advantage.