Employees Are Unhappy With Enterprise Mobile Apps
With great mobile apps, employers can improve their employees’ productivity and work experience. Yet many mobile apps are not living up to user expectations.
Only 12% of office employees surveyed said they use enterprise mobile apps at work, and they are dissatisfied with their experience.
83% of employees think their most-used enterprise app makes them more productive.
85% of the mobile app users surveyed think their most-used app saves them time.
61% of the respondents gave their most-used enterprise mobile app an “A” for usefulness.
Only 31% of respondents gave their most-used app an “A” for design, and just 45% gave it an “A” for user experience.
Just 30% described their most-used app as intuitive, and only 13% described it as elegant.
50% of the users surveyed don’t find their most-used app reliable or stable, and 34% don’t look forward to using their enterprise mobile apps.
Respondents are equally pleased with both off-the-shelf and custom apps, and they are as likely to view both as timesavers and productivity boosters.
68% of users grade their enterprise mobile app as “B” or lower on design and visual appeal.