10 Tips to Transform Your IT Department

 
 
By Karen A. Frenkel  |  Posted 04-09-2015 Email
 
 
 
 
 
 
 
 
 
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    Think Like a Business Leader
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    Think Like a Business Leader

    Integrate decision-making and other functions of the business to bridge the gap across departments and build a leaner, more tech-savvy and more competitive organization.
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    Be Innovative
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    Be Innovative

    Take risks and test new strategies. By implementing new technologies across the company to support overall strategic objectives, you can drive lasting results, stay ahead of the competition and contribute to broader business goals.
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    Own the Data Strategy
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    Own the Data Strategy

    As departments become more data-driven, seek data specialists and invest in analytics platforms, IT must lead the way. Adopt your own technologies and best practices and use data to garner actionable insights.
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    Correlate Technology and Business
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    Correlate Technology and Business

    Combine data from operational and financial solutions across the IT department to quickly identify important insights, such as true costs for business services.
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    Hire a Data Scientist, or Two
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    Hire a Data Scientist, or Two

    Analytics skills are in high demand. Organizations with fully developed analytics teams in the culture of using data to drive decisions will continue to be top performers.
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    Embrace the Changing Tech Landscape
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    Embrace the Changing Tech Landscape

    Eliminate the phrase, "This is how we've always done it." Bring in new solutions, challenge your teams to regularly adopt new, innovative applications to spark creativity and solve problems with a fresh perspective.
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    Automate, Automate, Automate
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    Automate, Automate, Automate

    Competitive advantage will come from how you invest in solutions to analyze your data. Eliminate the "build vs. buy" mentality and implement an automated solution to save time and resources and enhance overall operating effectiveness.
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    Operate Leanly and Smartly
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    Operate Leanly and Smartly

    To achieve smarter spending decisions and a leaner, more effective IT department, cut costs while investing in transformative technology. Be strategic about where you invest across the IT portfolio to deliver optimal business results.
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    Broadcast Yourself
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    Broadcast Yourself

    Raise your visibility across the enterprise by clearly communicating the value of IT services and developing thought leadership through newsletters, articles or speaking at industry events.
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    Eliminate Jargon
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    Eliminate Jargon

    Communicate to the user in clear, non-technical terms. Eliminate tech jargon and acronyms. Use end-user oriented metrics, such as customer satisfaction, to communicate how IT has been delivering value to employees.
 

Cloud computing and data analytics are two of the fastest-growing areas of IT today. They are expected to grow by 26 percent annually over the next five years, according to a new report, "Global Cloud Analytics Market 2015-2019," by Research and Markets. CIOs should be aware of why trends like these are taking hold and try to stay ahead of them, said Sunil Dixit, vice president of Marketing at Numerify. He points out that data analytics is driving organizations to better understand consumption patterns, customer acquisition, and various other factors believed to increase revenue, cut costs and boost customer loyalty, for example. To harness the power of analytics, Numerify uses a cloud delivery model and provides visualizations of data. But CIOs must think and operate broadly, too, embracing the methods of business leadership. Dixit advises them to stay abreast of the changing technology landscape by innovating, automating, owning their company's data strategy, and communicating more effectively. Here are his tips for how IT leaders can transform their IT departments and work more efficiently with the business side of their enterprises.

 
 
 
 
 
Karen A. Frenkel writes about technology and innovation and lives in New York City.

 
 
 
 
 
 

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