The List: The Top 40 Vendors by Ranking

Written By
Allan Alter
Allan Alter
Published: Dec 4, 2006
Updated: May 12, 2021
1 minute read

CIO Insight‘s annual Vendor Value study had some surprising results this year. A newcomer to the list—CDW—takes first place, unseating Red Hat, which fell to third place. Yet while companies like Research In Motion, Hewlett-Packard, Citrix and Motorola improved their scores, the overall results indicate that CIO satisfaction with their vendors has waned significantly since last year.

For more specific details on how each company scored in areas like value, reliability and loyalty,view our slideshow.



RankCompany NameScore %
1CDW81
2Trend Micro80
3Cisco Systems77
3Red Hat77
5Research In Motion76
6Hewlett-Packard75
7Citrix Systems74
7Dell74
9Apple Computer73
10McAfee70
10Motorola70
10VeriSign70
13EMC69
14Check Point Software68
14Symantec68
15Palm67
16IBM66
18Nortel Networks65
18Verizon Wireless65
20Salesforce.com62
21Sun Microsystems61
21Sybase61
23Novell60
24Microsoft59
25Avaya58
26BellSouth57
26SAP57
26Sprint Nextel57
26T-Mobile57
30AT&T56
30Business Objects56
32Oracle56
33SunGard54
34Siemens53
35Cognos52
36CA (formerly Computer Associates)51
36Verizon Communications (including MCI)51
38Cingular Wireless49
38Qwest Communications49
40Accenture43


How did we arrive at these results? View our methodology.


Allan Alter

Allan Alter

Content Writer

Executive EditorAllan Alter has been a specialist on information technology management, strategy and leadership for many years. Most recently, he was editor-in-chief and the director of new content development for the MIT Sloan Management Review. He has been a columnist and department editor at Computerworld, where he won three awards from the American Society of Business Press Editors. Previously he was a special projects editor, senior editor and senior writer for CIO magazine. Earlier, Alter was an associate editor for Mass High Tech. He has edited two books: The Squandered Computer: Evaluating the Business Alignment of Business Technologies and Redesigning the Firm.

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