
Why Adaptability Is Critical for State CIOs
 Why Adaptability Is Critical for State CIOs
Why Adaptability Is Critical for State CIOs
State government CIOs must constantly redefine the way they manage a wide range of IT systems and applications.
 Outbound Traffic
Outbound Traffic
69% of survey respondents said their state outsources some of its tech infrastructure operations and 79% do the same for IT apps and services.
 Management Model
Management Model
63% said they use a managed services model for at least some of their IT operations, and 74% said the same about a shared services model.
 Centralized Effort
Centralized Effort
68% said their state owns and operates a consolidated data center, up from 55% who said this in 2010.
 Flexible Planning
Flexible Planning
73% said their state is either piloting or trying out agile (or incremental software development) approaches, or making “widespread use” of these methods—up from 62% who said this last year.
 IT Overhaul
IT Overhaul
Three of five said at least 40% of their state’s IT systems are legacies, and nearly two of five are allocating more than 10% of their total tech budget to legacy system modernization.
 Cloudy Day
Cloudy Day
40% said their state has a strategy in place to migrate legacy apps to the cloud, and another 36% said they have such a strategy in development.
 Top Functions/Tools Migrating to the Cloud
Top Functions/Tools Migrating to the Cloud
Email and collaboration: 91%, Disaster recovery: 85%, Office productivity tools: 81%, Digital archives: 76%, Open data solutions: 73%
 Moving Forward
Moving Forward
53% of survey respondents consider mobile devices and apps as either a “high” or “essential” priority, and 35% said no less than one-fifth of their current apps are “mobile ready.”
 Protective Position
Protective Position
72% said their state has adopted a cybersecurity strategic plan, and 77% said they’ve helped create a “culture of information security” within their state government.
 Big Thing
Big Thing
47% are either formally discussing, developing, adopting or referencing Internet of Things initiatives in their state’s strategic plan, up from 24% who said they were doing this last year.


