CIO Insight Staff

By Patrick K. Burke It’s easy to get caught up in our own circles of like-minded co-workers and friends. Because of common interests, you develop a lingo, a sort of shorthand way of talking, which might seem like another language to those beyond that circle. Some news journalists often use dark humor when cranking out […]

By Patrick K. Burke High-level business executives including CEOs and CIOs are being targeted in the latest scam initiated through email, according to a recent alert from the FBI. Dubbed the “business email compromise” (BEC) by the FBI, the scam seeks businesses working with foreign suppliers or businesses that perform wire transfer payments. Cyber-criminals stole […]

Commonplace–and Bizarre–Job Candidate Miscues Serious Problem 36% of surveyed interviewers said that candidates often make the mistake of failing to smile during an interview. Toy Time 33% of those surveyed said candidates often make the mistake of playing with something on the table. Straighten Up 30% of surveyed executives said candidates too often exhibit bad […]

As IT leaders, you’ve been buying enterprise applications for years, and you know that a number of key decisions must be made. But things have gotten more complex since the introduction of the cloud, BYOD and shadow IT. You now have to decide whether to buy on-premise or cloud-based apps. And, if they’re cloud-based, you […]

By David Muntz I wish there was one IT vendor that could collect and integrate the best features and functions to make their modules operate seamlessly. Unfortunately, there isn’t. In my 40-plus years in health IT, I’ve found that the best approach to deliver real value to an enterprise and its stakeholders–or, as in my […]

By Patrick K. Burke It was a muggy June night in Cleveland. The year: 1974: The location: Cleveland Stadium, home of the hapless Cleveland Indians baseball club. The event: Perhaps the most misguided promotional event in professional sports history. The Texas Rangers were in town, less than one week after the Indians were involved in […]

By Stephan Thun With nearly 70 percent of new business generated–or at least influenced–through word of mouth, customer experience has become an increasingly important consideration for the majority of businesses. Traditionally, the CMO (chief marketing officer) has taken the lead in planning and implementing customer-experience management programs.  Yet in the age of the connected customer, […]

By Katie Graham Shannon and Phil Schneidermeyer CIOs are under more pressure than ever to accurately assess their organization’s ability to respond to both internal and external threats. The board of directors and its audit committee are asking questions about information security readiness, and the CEO, CFO and general counsel are looking to the CIO […]

By Katharine Rudd CIOs are recognizing that cloud-based applications can be successfully implemented in the context of existing infrastructure and systems. In other words, while it’s certainly an innovative technology, cloud computing doesn’t mean an entirely new way of doing things.  This realization has driven a pragmatic and practical approach to cloud initiatives.  For example, […]

By Jean Holley and Suketu Gandhi The role of technology is changing again. Over the past 25 years, technology has evolved from just keeping track of accounting, to handling transactions, to being primarily a mechanism for transactions and controls, as well as a function that allows companies to run their business efficiently. Yet these roles—each […]

IT Staffing Is on the Rise for 2015 Ramping Up 19% of the CIOs surveyed plan to increase IT department staffing for the first half of 2015, up from 14% who planned to increase staffing six months ago. Just 3% intend to reduce staffing. Holding Pattern 68% plan to fill vacant IT roles, which is […]

By Stanton Jones Interest in cloud solutions continues to grow rapidly as enterprises explore new strategies to cut costs, reduce deployment time, and integrate new capabilities and innovations that traditional on-premises platforms struggle to accommodate. When assessing cloud options, buyers often fail to adequately consider their existing deployment model and its implications in terms of […]