CIO Insight Staff

By Chris Davis I attended a conference recently in which a main thread throughout was “the next-generation customer.” Two primary things disappointed me as the conference proceeded: 1. No presenter analyzing and postulating about the next generation of Millennial customers was, in fact, a Millennial.2. The tone used to describe Millennial customers was always slightly […]

By Roxi Hewertson People and machines. Sometimes leaders can forget who is what. The 2013 Academy Award winning film HER hit a powerful chord in the market for a reason. And some of us remember the 1968 film, 2001: A Space Odyssey and the unforgettable and conflicted computer Hal that exposed an entire generation to […]

CEOs Give IT Leaders an A+ CIOs Beat CEO Expectations 51% of CEOs and business owners believe their IT department is delivering on par, and 36% believe it is delivering above expectations, when it comes to their ROI. CEOs Trust Senior IT Leaders 93% of these execs believe their company’s IT department will pay a […]

Executive Leaders Are Unprepared for Emerging Tech Feeling Confident Two-thirds of CIOs and other C-level execs surveyed are very confident that their organizations will outperform the competition during the next 12 months. Glowing Report 54% of the respondents are confident in their long-term business decisions. Vulnerability Assessment 43% do not feel completely prepared to address […]

Mobile Collaboration: Barriers and Opportunities Focus on Personal Productivity Both IT and business departments consistently rank enterprise personal productivity tools the highest. 90% of respondents empower employees with email access, 80% provide company calendar access and 82% let employees manage contact directories on their mobile devices. Gap Between What’s Provided and Perception There is a […]

By Ali Vafai IT expenses used to be one of the hard-to-swallow costs that were always rising for new or growing businesses. After office space, new hires, computers and product development were accounted for, a huge budget for servers would hit small businesses hard—and that would be only the tip of the IT expense iceberg. […]

Gartner Advises CIOs: Flip Your Focus Higher Levels of Risk 89% of CIOs surveyed agree that in addition to opportunities supported by digitalization, they face vastly different and higher levels of risk. 69% say risk management is not keeping up. CIOs No Longer on Sidelines 41% of CIOs report to their CEO, a return to […]

The Rise of No-Location Jobs More Choices Than Ever The number of locations suitable for business services offshoring is greater than ever. For companies, that’s welcome news, but it also increases the complexity of designing “the optimal footprint,” according to the A. T. Kearney report. Top 10 Offshoring Countries Rank, Country, Position Change: 1 India […]

11 Outstanding State CIO Projects The Category: Cross Boundary Collaboration and Partnerships. Winner: Oregon’s Interoperability Service (OIS) Project The OIS project has interconnected previously separated systems for highway incident communications, with automated, text-based information sharing of incidents, thereby reducing notification times by 20%. The Category: Digital Government: Government to Business. The Winner: Washington’s Automatic Infrared […]

By Jeff Augustin Autonomics promises to be a game changer for IT and business operations. In contrast to traditional automation technologies, autonomic tools use artificial intelligence to learn from experience, adapt, and respond to new conditions. These capabilities create the potential for digitizing a wide variety of tasks currently performed by skilled humans, such as […]

CFOs Taking Lead Role in IT Decisions Buck Stops Here 40% of CFOs at high-performing organizations drive decisions and actions impacting tech investment, while only 28% of those at low-performing ones do. Profit-Minded 45% of CFOs at high performers play the top role in monitoring the ROI of tech from approval to post implementation, compared […]

By Anubhav Saxena Over the past two decades, I’ve worked as a senior founding executive with two major service providers, and I like to believe that my colleagues and I have helped our clients build and execute strategies to save money, improve operations and solve their business problems. Recently, however, I moved to a new […]